Our Commitment to Your Privacy
Zion Property Management ("Zion," "we," "our," or "us") is committed to protecting the privacy of every person who visits our website or uses our services. This Privacy Policy explains what information we collect, why we collect it, how we use it, and your rights regarding your personal data.
By using zionpropertymanagement.in or contacting us through any channel (WhatsApp, email, phone, or in-person), you agree to the practices described in this policy.
Information We Collect
We collect information you provide directly to us and information collected automatically when you use our website.
- Full name
- Phone number and WhatsApp number
- Email address
- City and property location
- Property type and ownership details
- NRI status (if voluntarily provided)
- Property address and details
- Rental requirements or selling intentions
- Maintenance and service requirements
- Documents shared for service delivery
- Property photographs (if shared)
- IP address and browser type
- Pages visited and time spent
- Referring website or search query
- Device type (mobile/desktop)
- Cookie and analytics data
How We Use Your Information
We use the information collected solely to provide, improve, and communicate about our property management services. Specifically:
To respond to enquiries, process service requests, coordinate property visits, and deliver the services you have requested.
To send you updates, appointment confirmations, property reports, and service-related communications via WhatsApp, email, or phone.
To understand how our website is used and improve its content, navigation, and service offerings.
To comply with applicable Indian laws, court orders, or regulatory requirements where disclosure is necessary.
To protect the security and integrity of our website and services.
Data Sharing & Third Parties
Zion does not sell, rent, or trade your personal information to any third party for marketing purposes — ever.
We may share your information only in the following limited circumstances:
Cookies & Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience and understand how our site is used.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential | Required for the website to function — session management, security | Session |
| Analytics | Google Analytics — understand page views, traffic sources, user behaviour | Up to 2 years |
| Preference | Remember your language preference and form inputs | 30 days |
You can control or disable cookies through your browser settings. Disabling essential cookies may affect website functionality.
Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.
All data transmitted between your browser and our website is encrypted via SSL/TLS.
Our servers are hosted in secure data centres with restricted physical and digital access.
Internal access to personal data is limited to staff members who need it to perform their duties.
Our security practices and data handling procedures are reviewed periodically.
No method of transmission over the internet or electronic storage is 100% secure. While we use commercially acceptable means to protect your information, we cannot guarantee absolute security.
Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.
Your Rights
You have the following rights regarding your personal information held by Zion Property Management. To exercise any of these rights, contact us at info@zionpropertymanagement.in.
Right to Access
Request a copy of the personal information we hold about you.
Right to Rectification
Request correction of inaccurate or incomplete personal data.
Right to Erasure
Request deletion of your personal data, subject to legal retention requirements.
Right to Object
Object to processing of your data for certain purposes, including direct communication.
Right to Portability
Request your data in a structured, commonly used format.
Right to Withdraw
Withdraw consent for processing at any time, where consent was the basis for processing.
We will respond to all valid requests within 30 days. Complex requests may take up to 90 days — we will inform you if this applies.
Children's Privacy
Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will delete it.
Third-Party Links
Our website may contain links to external websites including Google Maps, WhatsApp, Facebook, Instagram, LinkedIn, and YouTube. These third-party sites are governed by their own privacy policies — we have no control over their content or data practices.
We encourage you to review the privacy policy of any external site you visit through a link on our website.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. We will notify you of significant changes by:
- Posting the updated policy on this page with a revised "Last updated" date
- Sending an email notification (if you have provided your email address)
- Displaying a prominent notice on our homepage
Your continued use of our website after the effective date of any change constitutes acceptance of the updated policy.
Contact Us
For any questions, concerns, or requests relating to this Privacy Policy or your personal data, please contact us:
Coimbatore — 641 004, Tamil Nadu